Who’s adapting? Humans or Computers? Intelligent Agents Kelly B. Yearout April 27, 2001 In the past few years (1997 to present), there have been tremendous breakthroughs in technology associated with computers and software. The achievements all claim to be able to help people and businesses increase their productivity and thus become more efficient. There is somewhat of an oxymoron in that ultimately it is the user who must adapt and learn to use these new technologies, instead …showed first 75 words of 546 total…

…showed last 75 words of 546 total…and plans.” In that same vain, many authors on user interfaces reject the consistent misuse of the phrase “ease of use” by computer vendors and software manufacturers. Dertouzos says it best: “When they call a system user-friendly, it is tantamount to dressing a chimp in scrubs and earnestly parading it around as a surgeon. When I say "ease of use," I do not mean incorporating more colors and floating animals into our sy ------------------------------------------------------------------------ **Bibliography**