Executive Summary In order to identify Verizon's core competencies, a SWOT and Five Forces analysis was performed. The SWOT analysis showed internal strengths in technology diversification, a large and talented employee resource pool, and an expansive network footprint. Internal weaknesses were revealed that centered on post merger issues such as corporate culture issues, impending workforce retirements, and a lack of systems or process consolidation. External opportunities include the potential to further capitalize on incumbent status, …showed first 75 words of 1639 total…

…showed last 75 words of 1639 total…and Five Forces analysis performed have helped to identify the following core competencies at Verizon: § Personnel - Highly trained and experienced employees who have technical expertise that cannot be easily replaced. § Marketing - Creation of brand identity. § Operations - Efficient and cost-effective. § Leadership - Moving the company forward despite external and internal challenges. References Pearce, J.A. & Robinson, R.B. (2002). Strategic management: formulation, Implementation, and Control. 7th edition. New York: McGraw-Hill Primis Custom Publishing.